The Role of AI in Meeting a Great Emergency Management Challenge

Commentary

Dec 26, 2024

Person using a laptop with emergency planning icons in the foreground, photo by witsarut sakorn/Getty Images

Photo by witsarut sakorn/Getty Images

This commentary was originally published by Domestic Preparedness on December 26, 2024.

Rumors and misinformation that spread online during emergencies, like hurricanes Helene and Milton, raise concern that content created by artificial intelligence (AI) might make the job of emergency managers even more difficult. After Hurricane Helene, law enforcement and government agencies were forced to devote precious time to combating conspiracy theories, including allegations that land had been bulldozed to cover up dead bodies. Countering this AI-powered misinformation understandably took a toll on responder morale. But at the same time, AI's ability to ingest and synthesize data on hazards, vulnerabilities, and capacities could also prove invaluable in addressing one of the biggest longstanding challenges of emergency management: truly engaging the whole community.…

The remainder of this commentary is available at domesticpreparedness.com.

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Douglas Yeung is associate director of the Management, Technology, and Capabilities Program within the RAND Homeland Security Research Division, a senior behavioral and social scientist at RAND, and a professor of policy analysis at Pardee RAND Graduate School. Aaron Clark-Ginsberg is a behavioral and social scientist at RAND and a professor of policy analysis at the Pardee RAND Graduate School.