Denise D. Quigley
View Profile »
-
Language Concordance and Interpreter Use for Spanish-Preferring Patients: Qualitative Study of Perspectives from Primary Care Providers
2025
-
A Perspective on the Use of Patient-Reported Experience and Patient-Reported Outcome Measures in Ambulatory Healthcare
2025
-
Racial and Ethnic Disparities in Post-Acute Care Service Utilization After Stroke
2025
-
Sociodemographic Disparities in the Use of Hospice by U.S. Nursing Home Residents: A Systematic Review
2025
-
Telephone Follow-Up on Medicare Patient Surveys Remains Critical
2025
-
Associations of Primary Care Provider Burnout with Quality Improvement, Patient Experience Measurement, Clinic Culture, and Job Satisfaction
2024
-
Associations of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey Scores with Interventions and Site, Provider, and Patient Factors: A Systematic Review of the Evidence
2024
-
Does an "EZ" Survey Improve the Data Quality of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Survey 3.1?
2024
-
How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review
2024
-
Interventions and Hospital Characteristics Associated With Patient Experience: An Update of the Evidence
2024
-
Is Primary Care Patient Experience Associated with Provider-Patient Language Concordance and Use of Interpreters for Spanish-preferring Patients: A Systematic Literature Review
2024
-
Medicare Advantage Customer Service Is Used Most by Higher-Need Patients
2024
-
Mental Health Support for First Responders Provided Outside of California's Workers' Compensation System
2024
-
Narrative Comments About Pediatric Inpatient Experiences Yield Substantial Information Beyond Answers to Closed-Ended CAHPS Survey Questions
2024
-
Patient Surveys Are Used Most Often to Assess Health Care Innovations, Rigorous Methods Are Less Common
2024
-
Post-Acute Care Trends and Disparities After Joint Replacements in the United States, 1991-2018: A Systematic Review
2024
-
Roles of Chaplains and Clergy in Spiritual Care for African Americans in Hospice: A Pilot Study
2024
-
Trends in HCAHPS Survey Scores, 2008–2019: A Quality Improvement Perspective
2024
-
Urban and Rural Disparities in COVID-19 Outcomes in the United States: A Systematic Review
2024
-
Alternative Payment Models for California's Workers' Compensation System: A Review of Issues and Possible Next Steps
2023
-
Development of a Medicare Plan Dashboard to Promote Health Equity
2023
-
Exploring Alternative Health Care Payment Models for California’s Workers’ Compensation System: Alternatives, Recommendations, and Next Steps
2023
-
Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements When Conducted Regularly: A Spline Model Analysis
2023
-
Pediatric Inpatient Leaders, Views Changed with COVID-19: A Call to Re-engage in Quality Improvement
2023
-
Reasons Primary Care Practices Chose Patient Experience Surveys During Patient-Centered Medical Home Transformation
2023
-
Shadow Coaching Improves Patient Experience for English-Preferring Patients but Not for Spanish-Preferring Patients
2023
-
Associations of Pediatric Nurse Burnout with Involvement in Quality Improvement
2022
-
Content and Actionability of Recommendations to Providers After Shadow Coaching
2022
-
COVID-19's Impacts on California's Workers' Compensation System: Evaluating the Effects of Senate Bill 1159
2022
-
Research Funding for Women's Health: A Modeling Study of Societal Impact: Findings for Rheumatoid Arthritis
2022
-
Research Funding for Women's Health: A Modeling Study of Societal Impact: Findings for Lung Cancer
2022
-
Societal Impact of Research Funding for Women's Health in Rheumatoid Arthritis
2022
-
Summary of the 2020 AHRQ Research Meeting on 'Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys'
2022
-
Systematic Review of Rural and Urban Differences in Care Provided by Home Health Agencies in the United States
2022
-
A Systematic Review of Strategies to Enhance Response Rates and Representativeness of Patient Experience Surveys
2022
-
What Parents Have to Say: Content and Actionability of Narrative Comments from Child HCAHPS Survey
2022
-
Worker and Employer Experiences with COVID-19 and the California Workers' Compensation System: A Review of the Literature
2022
-
COVID-19 in the California Workers' Compensation System: A Study of COVID-19 Claims and Presumptions Under Senate Bill 1159
2021
-
Differences in Care Provided in Urban and Rural Nursing Homes in the United States: Literature Review
2021
-
Examining the Business Case for Patient Experience: A Systematic Review
2021
-
First Responder Claims for PTSD in Workers' Compensation: Assessing the Effects of Senate Bill 542 in California
2021
-
Improving Care Experiences for Patients and Caregivers at End of Life: A Systematic Review
2021
-
Posttraumatic Stress in California's Workers' Compensation System: A Study of Mental Health Presumptions for Firefighters and Peace Officers Under Senate Bill 542
2021
-
Practices and Changes Associated With Patient-Centered Medical Home Transformation
2021
-
Provider and Coach Perspectives on Implementing Shadow Coaching to Improve Provider-Patient Interactions
2021
-
Research Funding for Women's Health: Modeling Societal Impact
2021
-
Research Funding for Women's Health: A Modeling Study of Societal Impact: Findings for Alzheimer's Disease and Alzheimer's Disease Related Dementia Model
2021
-
Research Funding for Women's Health: A Modeling Study of Societal Impact: Findings for Coronary Artery Disease
2021
-
Shadow Coaching Improves Patient Experience With Care, But Gains Erode Later
2021
-
Societal Impact of Research Funding for Women's Health in Alzheimer's Disease and Alzheimer's Disease–Related Dementias
2021
-
Societal Impact of Research Funding for Women's Health in Coronary Artery Disease
2021
-
Societal Impact of Research Funding for Women's Health in Lung Cancer
2021
-
Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences
2021
-
Using CAHPS Patient Experience Data for Patient-Centered Medical Home Transformation
2021
-
COVID-19 Preparedness in Nursing Homes in the Midst of the Pandemic
2020
-
Differences in Caregiver Reports of the Quality of Hospice Care Across Settings
2020
-
Nationwide Qualitative Study of Practice Leader Perspectives on What It Takes to Transform Into a Patient-Centered Medical Home
2020
-
Palliative Care and Infection Management at End of Life in Nursing Homes: A Descriptive Survey
2020
-
A Review of Best Practices for Monitoring and Improving Inpatient Pediatric Patient Experiences
2020
-
The Role of Regional and State Initiatives in Nursing Home Advance Care Planning Policies
2020
-
Some Aspects of Patient Experience Assessed by Practices Undergoing Patient-Centered Medical Home Transformation Are Measured by CAHPS, Others Are Not
2020
-
Support of Nursing Homes in Infection Management Varies by US State Departments of Health
2020
-
Differences in Consumer Assessment of Healthcare Providers and Systems Clinician and Group Survey Scores by Recency of the Last Visit: Implications for Comparability of Periodic and Continuous Sampling
2019
-
Does Shared Decision Making Actually Occur in the Emergency Department? Looking at It from the Patients' Perspective
2019
-
Evaluation of California's Global Payment Program: Final Report
2019
-
The Expansion of National Healthcare Safety Network Enrollment and Reporting in Nursing Homes: Lessons Learned from a National Qualitative Study
2019
-
Inpatient Care Experiences Differ by Preferred Language Within Racial/Ethnic Groups
2019
-
Quality Innovation Networks Share Varied Resources for Nursing Homes on Mostly User-Friendly Websites
2019
-
Access to Medical Treatment for Injured Workers in California: Year 2 Annual Report
2018
-
Evaluation of the Global Payment Program: Midpoint Report
2018
-
Evaluation of the Return-to-Work Fund in California's Workers' Compensation System: Performance to Date and Options for Modification
2018
-
Patient-Reported Denials, Appeals, and Complaints: Associations With Overall Plan Ratings
2018
-
Quantifying Magnitude of Group-Level Differences in Patient Experiences with Health Care
2018
-
Implementation and Evaluation of a Prototype Consumer Reporting System for Patient Safety Events
2017
-
Implementation and Sequencing of Practice Transformation in Urban Practices with Underserved Patients
2017
-
Implementation of Practice Transformation: Patient Experience According to Practice Leaders
2017
-
Patient Experiences with Care Differ with Chronic Care Management in a Federally Qualified Community Health Center
2017
-
Patient Experience With Care and Its Association With Adherence to Hypertension Medications
2017
-
Physician Reporting Requirements for Injured Workers in California: A Review of Reporting Processes and Payment Policies
2017
-
Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety Events
2016
-
Emergency Physicians' Perceptions and Decision-Making Processes Regarding Patients Presenting with Palpitations
2015
-
Evaluation of CMS' FQHC APCP Demonstration: Final First Annual Report
2015
-
Evaluation of CMS's Federally Qualified Health Center (FQHC) Advanced Primary Care Practice (APCP) Demonstration: Final Second Annual Report
2015
-
Measuring Experience with End-of-Life Care: A Systematic Literature Review
2015
-
Use of CAHPS Patient Experience Survey Data as Part of a Patient-Centered Medical Home Quality Improvement Initiative
2015
-
Hospice Experience of Care Survey: Development and Field Test
2014
-
Specialties Differ in Which Aspects of Doctor Communication Predict Overall Physician Ratings
2014
-
Use of CAHPS Patient Experience Surveys to Assess the Impact of Health Care Innovations
2014
-
Evaluating the Content of the Communication Items in the CAHPS® Clinician and Group Survey and Supplemental Items with What High-Performing Physicians Say They Do
2013
-
Factors Affecting Physician Professional Satisfaction
2013
-
Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy
2013
-
Improving Interactions with Patients in a Dialysis Facility: A Case Study of a Successful Quality Improvement Intervention
2012
-
Improving Customer Service and Access in a Surgical Practice: A Case Study of a Successful Quality Improvement Intervention
2011
-
Informing the development of a resource allocation framework in the German healthcare system
2011
-
Improving Hospital Inpatient Nursing Care: A Case Study of One Hospital's Intervention to Improve the Patient's Care Experience
2010
-
Health Care Provider's Motivation to Improve Communication Skills
2009
-
Training a Patient Safety Work Force: The Patient Safety Improvement Corps
2009
-
Bridging from the Picker Hospital Survey to the CAHPS Hospital Survey
2008
-
Hospital Field Manual for the National Hospital Discharge Survey Redesign Pilot Study: November 2006
2007
-
Improving Performance for Health Plan Customer Service: A Case Study of a Successful CAHPS Quality Improvement Intervention
2007
-
Redesign of the National Hospital Discharge Survey: Conceptual Framework and Feasibility Study: Final Report
2007
-
Understanding the Reporting Practices of CAHPS Sponsors
2007
-
Curbing Teen Dating Violence: Evidence from a School Prevention Program
2006
-
Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS)
2006
-
Peer and Family Influences on Adolescent Anger Expression and the Acceptance of Cross Gender Aggression
2006
-
The Utility of CAHPS for Health Plans
2004
-
Establishing Connections Between Evaluation and Program Improvement
2003
-
The Effect of Career Magnet Schools
1998
-
Findings From an Evaluation of the Parent Institute for Quality Education Parent Involvement Program
1998
-
School-to-work Transitions in the United States: How Immigrants and Natives Differ
1998
-
How Immigrants Fare in U.S. Education
1996
-
Native and Immigrant School-to-Work Transitions: Refocusing Policy Concerns
1996
-
Balancing State Intervention: The Limits of Transatlantic Markets
1995
-
A Schooling and Employment Profile of Immigrant and Native Youth: 1970-1990
1995
-
Ostpolitik and Its Relevance for Inter-Korean Relations
1994
