Research
How Can 911 and 988 Calls Be Coordinated to Optimize Emergency Response?
Mar 20, 2024
Firefighters, police, and paramedics play a critical role in protecting people and property during fires, medical emergencies, terrorist acts, and natural disasters. RAND has examined the risks that emergency responders face—physical injury, traumatic stress, and hazardous exposures—and has offered guidelines to better protect them, beginning with an integrated approach to safety management that includes cooperation among local and state agencies, improved training, and careful planning.