Julie A. Brown - Publications

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Evaluation of Proposed New Measures for the Hospital CAHPS Survey

2025
Telephone Follow-Up on Medicare Patient Surveys Remains Critical

2025
Updated Adjustment of the HCAHPS Survey for New Modes of Survey Administration and Patient Mix

2025
Does an "EZ" Survey Improve the Data Quality of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Survey 3.1?

2024
Medicare Advantage Enrollees' Reports of Unfair Treatment During Health Care Encounters

2024
Mixed Mode Substantially Increases Hospital Consumer Assessment of Healthcare Providers and Systems Response Rates Relative to Single-Mode Protocols

2024
Survey Protocols, Response Rates, and Representation of Underserved Patients: A Randomized Clinical Trial

2024
A Systematic Review of Strategies to Enhance Response Rates and Representativeness of Patient Experience Surveys

2022
Development and Implementation of the Family Experiences with Coordination of Care Survey Quality Measures

2017
Establishing Limits for Supplemental Items on a Standardized National Survey

2016
Possibilities for Shortening the CAHPS Clinician and Group Survey

2015
Evaluation of a Care Coordination Measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Medicare Survey

2014
How Much Do Additional Mailings and Telephone Calls Contribute to Response Rates in a Survey of Medicare Beneficiaries?

2014
Does Naming the Focal Plan in a CAHPS Survey of Health Care Quality Affect Response Rates and Beneficiary Evaluations?

2013
Evaluating the Content of the Communication Items in the CAHPS® Clinician and Group Survey and Supplemental Items with What High-Performing Physicians Say They Do

2013
A Randomized Experiment Investigating the Suitability of Speech-Enabled IVR and Web Modes for Publicly Reported Surveys of Patients' Experience of Hospital Care

2013
Reporting CAHPS and HEDIS Data by Race/Ethnicity for Medicare Beneficiaries

2013
Development and Evaluation of CAHPS Questions to Assess the Impact of Health Information Technology on Patient Experiences with Ambulatory Care

2012
Development of and Field Test Results for the CAHPS PCMH Survey

2012
Differences in CAHPS Reports and Ratings of Health Care Provided to Adults and Children

2012
Giving Voice to the Vulnerable: The Development of a CAHPS Nursing Home Survey Measuring Family Members' Experiences

2012
A Report Template for Molecular Genetic Tests Designed to Improve Communication Between the Clinician and Laboratory

2012
Assessing Patient Safety Practices and Outcomes in the U.S. Health Care System

2009
Health Care Provider's Motivation to Improve Communication Skills

2009
Psychometric Properties of an Instrument to Assess Medicare Beneficiaries' Prescription Drug Plan Experiences

2009
Nursing Home Selection: How Do Consumers Choose? Volume I: Findings from Focus Groups of Consumers and Information Intermediaries

2007
Classical Test Theory and Item Response Theory Analyses of Multi-Item Scales Assessing Parents' Perceptions of Their Children's Dental Care

2006
Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS)

2006
Comparison of Mail and Telephone in Assessing Patient Experiences in Receiving Care from Medical Group Practices

2005
Do Proxies Reflect Patients’ Health Concerns About Urinary Incontinence and Gait Problems?

2005
Field Testing: What It Is and How We Do It

2005
Review of the Literature on Survey Instruments Used to Collect Data on Hospital Patients' Perceptions of Care

2005
Role of Cognitive Testing in the Development of the CAHPS Hospital Survey

2005
A Telephone Survey to Measure Communication, Education, Self-Management, and Health Status for Patients with Heart Failure: The Improving Chronic Illness Care Evaluation (ICICE)

2005
The Applicability of the Consumer Assessments of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: A Discussion of Industry Concerns

2004
Summary of Cognitive Interviews for CAHPS Dental Care Project

2004
Patient Reports and Ratings of Individual Physicians: An Evaluation of the Doctor Guide and Consumer Assessment of Health Plans Study Provider-Level Surveys

2003
Consumers and Health Care Quality Information: Need, Availability, Utility

2002
Do Patient Consent Procedures Affect Participation Rates in Health Services Research?

2002
Effects of CAHPS Health Plan Performance Information on Plan Choices by New Jersey Medicaid Beneficiaries

2002
Summary of Focus Groups for CAHPS Dental Care Project

2001
National Estimates of HIV-related Symptom Prevalence from the HIV Cost and Services Utilization Study

2000
A Review of Consumer Assessments of Physician Groups

2000
Testing CAHPS Health Plan Performance Reports in the Florida Medicaid Program

2000
Are Latinos Less Satisfied with Communication by Health Care Providers?

1999
National Probability Samples in Studies of Low-Prevalence Diseases

1999
Special Issues in Assessing Care of Medicaid Recipients

1999
Translating the CAHPS 1.0 survey instruments into Spanish

1999
The Use of Cognitive Testing to Develop and Evaluate CAHPS 1.0 Core Survey Items

1999
Member Ratings of Health Care Provided by 48 Physician Groups

1998
Use of the CAHPS Medicaid Managed Care Questionnaire by the New Jersey Medicaid Program

1998
Design and Feasibility of an Employer Workforce Survey

1997
Locating and Surveying Medicaid and AFDC Beneficiaries: CAHPS Field Test Experience to Date

1997
Summary of RAND's 1996 Field Test: Results from the Consumer Assessment of Health Plans Study

1997
Compilation of Potential Medicaid-Targeted Items for Consumer Assessment of Health Plans Study (CAHPS)

1996
Report on Cognitive Interviews with Medicaid Mothers for Consumer Assessments of Health Plans Study (CAHPS)

1996
Summary of RAND Medicaid-Targeted Focus Groups for Consumer Assessment of Health Plans Study (CAHPS)

1996
The Medical Quality Commission (TMQC) 1994-1995 Consumer Satisfaction Study

1995

Federally Funded Research Divisions

Social and Economic Policy Divisions

International

Julie A. Brown - Publications

Evaluation of Proposed New Measures for the Hospital CAHPS Survey

Telephone Follow-Up on Medicare Patient Surveys Remains Critical

Updated Adjustment of the HCAHPS Survey for New Modes of Survey Administration and Patient Mix

Does an "EZ" Survey Improve the Data Quality of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Survey 3.1?

Medicare Advantage Enrollees' Reports of Unfair Treatment During Health Care Encounters

Mixed Mode Substantially Increases Hospital Consumer Assessment of Healthcare Providers and Systems Response Rates Relative to Single-Mode Protocols

Survey Protocols, Response Rates, and Representation of Underserved Patients: A Randomized Clinical Trial

A Systematic Review of Strategies to Enhance Response Rates and Representativeness of Patient Experience Surveys

Development and Implementation of the Family Experiences with Coordination of Care Survey Quality Measures

Establishing Limits for Supplemental Items on a Standardized National Survey

Possibilities for Shortening the CAHPS Clinician and Group Survey

Evaluation of a Care Coordination Measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Medicare Survey

How Much Do Additional Mailings and Telephone Calls Contribute to Response Rates in a Survey of Medicare Beneficiaries?

Does Naming the Focal Plan in a CAHPS Survey of Health Care Quality Affect Response Rates and Beneficiary Evaluations?

Evaluating the Content of the Communication Items in the CAHPS® Clinician and Group Survey and Supplemental Items with What High-Performing Physicians Say They Do

A Randomized Experiment Investigating the Suitability of Speech-Enabled IVR and Web Modes for Publicly Reported Surveys of Patients' Experience of Hospital Care

Reporting CAHPS and HEDIS Data by Race/Ethnicity for Medicare Beneficiaries

Development and Evaluation of CAHPS Questions to Assess the Impact of Health Information Technology on Patient Experiences with Ambulatory Care

Development of and Field Test Results for the CAHPS PCMH Survey

Differences in CAHPS Reports and Ratings of Health Care Provided to Adults and Children

Giving Voice to the Vulnerable: The Development of a CAHPS Nursing Home Survey Measuring Family Members' Experiences

A Report Template for Molecular Genetic Tests Designed to Improve Communication Between the Clinician and Laboratory

Assessing Patient Safety Practices and Outcomes in the U.S. Health Care System

Health Care Provider's Motivation to Improve Communication Skills

Psychometric Properties of an Instrument to Assess Medicare Beneficiaries' Prescription Drug Plan Experiences

Nursing Home Selection: How Do Consumers Choose? Volume I: Findings from Focus Groups of Consumers and Information Intermediaries

Classical Test Theory and Item Response Theory Analyses of Multi-Item Scales Assessing Parents' Perceptions of Their Children's Dental Care

Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS)

Comparison of Mail and Telephone in Assessing Patient Experiences in Receiving Care from Medical Group Practices

Do Proxies Reflect Patients’ Health Concerns About Urinary Incontinence and Gait Problems?

Field Testing: What It Is and How We Do It

Review of the Literature on Survey Instruments Used to Collect Data on Hospital Patients' Perceptions of Care

Role of Cognitive Testing in the Development of the CAHPS Hospital Survey

A Telephone Survey to Measure Communication, Education, Self-Management, and Health Status for Patients with Heart Failure: The Improving Chronic Illness Care Evaluation (ICICE)

The Applicability of the Consumer Assessments of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: A Discussion of Industry Concerns

Summary of Cognitive Interviews for CAHPS Dental Care Project

Patient Reports and Ratings of Individual Physicians: An Evaluation of the Doctor Guide and Consumer Assessment of Health Plans Study Provider-Level Surveys

Consumers and Health Care Quality Information: Need, Availability, Utility

Do Patient Consent Procedures Affect Participation Rates in Health Services Research?

Effects of CAHPS Health Plan Performance Information on Plan Choices by New Jersey Medicaid Beneficiaries

Summary of Focus Groups for CAHPS Dental Care Project

National Estimates of HIV-related Symptom Prevalence from the HIV Cost and Services Utilization Study

A Review of Consumer Assessments of Physician Groups

Testing CAHPS Health Plan Performance Reports in the Florida Medicaid Program

Are Latinos Less Satisfied with Communication by Health Care Providers?

National Probability Samples in Studies of Low-Prevalence Diseases

Special Issues in Assessing Care of Medicaid Recipients

Translating the CAHPS 1.0 survey instruments into Spanish

The Use of Cognitive Testing to Develop and Evaluate CAHPS 1.0 Core Survey Items

Member Ratings of Health Care Provided by 48 Physician Groups

Use of the CAHPS Medicaid Managed Care Questionnaire by the New Jersey Medicaid Program

Design and Feasibility of an Employer Workforce Survey

Locating and Surveying Medicaid and AFDC Beneficiaries: CAHPS Field Test Experience to Date

Summary of RAND's 1996 Field Test: Results from the Consumer Assessment of Health Plans Study

Compilation of Potential Medicaid-Targeted Items for Consumer Assessment of Health Plans Study (CAHPS)

Report on Cognitive Interviews with Medicaid Mothers for Consumer Assessments of Health Plans Study (CAHPS)

Summary of RAND Medicaid-Targeted Focus Groups for Consumer Assessment of Health Plans Study (CAHPS)

The Medical Quality Commission (TMQC) 1994-1995 Consumer Satisfaction Study